The Dzerzhinsk District Court of Volgograd supported the buyer who was left without a product by the online store. As Gorodskie Vesti was told in the district court, the man ordered a large refrigerator with two hinged doors “LIEBHERR XRFsd 5220” on the website of “Marketplace” LLC. Its cost, taking into account discounts and bonuses, was 93 thousand rubles. However, after payment, the seller canceled the order and returned the money to the customer.
The young man submitted a claim to the Marketplace, asking him to pay the damages caused by the illegal refusal to fulfill the sales contract. However, the claim remained unsatisfied.
According to the expert’s conclusion, the market value of the product as of the date of placing the order was 222 thousand rubles. The court concluded that the defendant could not be released from liability by formally stating that the availability of the product was misrepresented. The company bears full responsibility for the inaccuracy of the information posted on its website.
According to the court’s decision, “Marketplace” LLC was awarded damages, penalties, moral damages, costs of paying for the services of an independent expert, a fine, legal costs, as well as a fine for non-compliance in favor of a resident of Volgograd. consumer claims in the amount of 1% of the amount of damage. The total amount of payments to the consumer was 230 thousand rubles.
The court’s decision has not entered into legal force and can be appealed.
